sustainability
Our Key Drivers
We integrate sustainability into our daily operations by embedding it into our business strategy, allowing it to underpin our values, drivers for success and monitoring and management processes.
Health & Safety
Our performance must reflect that we hold the health and safety of people in our business as an overriding value.
Our business success is dependent on the performance and achievements of our people, and we won’t compromise on their health, safety and wellbeing.
Every day our goal is zero injuries to anyone on our site. Our value of caring drives our commitment to the health and safety of our people. We have established, implemented and maintained procedures for ongoing hazard identification, risk assessment and determination of necessary controls to keep our people safe and healthy.
All employees, contractors and visitors are covered by our Health and Safety Management System and ISO 45001 certification.
Licence to Operate
Our environmental performance and our engagement with stakeholders will support being granted ongoing and, if required, new Licences To Operate.
Port Waratah is committed to continuous improvement in the environmental, social, and governance aspects of its operations. Our aim is to meet evolving stakeholder expectations, secure long-term regulatory and social licences to operate, and demonstrate shared value creation.
We aim to perform our activities in a manner which prevents pollution, promotes sustainability and minimises impacts on the environment and the local community. Our commitment to continuously improving our environmental performance over the long term involves a focus on five key areas – air quality, noise, water, waste, environmental footprint and climate.
Understanding our stakeholders’ expectations and delivering value back to the community are key business priorities for Port Waratah. We’re committed to contributing to the prosperity of Newcastle and the Hunter Region, and Awabakal and Worimi Country, the lands on which we operate.
Effective Organisation
Our culture encourages and rewards employee alignment and engagement. Our systems support efficient and effective leadership, robust governance and excellence in operational delivery.
Port Waratah is committed to fostering a caring and collaborative culture, with a strong emphasis on building workforce capability and continuous improvement. Our core values guide us to be a service that is relied upon and trusted, not only by our customers but by our community and stakeholders.
We are committed to supporting and developing our people to reach their personal and professional goals. Throughout the year all employees take part in employee performance and career development discussions including opportunities for formal training and development programmes.
We believe effective systems and an engaged and committed workforce are key to achieving positive people and performance outcomes and to Port Waratah’s success in an increasingly uncertain and disrupted environment.
Operational Delivery
We deliver the services our customers expect and we care for our assets so that we can do so reliably on an ongoing basis at the lowest sustainable coal handling charge. We have efficient and robust governance and commercial processes.
We are committed to delivering the highest quality customer service, focusing on continuous improvement, open communication, and leveraging our vast experience, reliability, and agility.
Our goal is to provide dependable and efficient service to our customers. We prioritise maintaining our assets and infrastructure to ensure our export capacity of 145 million tonnes remains available. Our Carrington and Kooragang Coal Terminals are well-positioned to adapt to changes in demand.
Our operational performance remains strong, characterised by excellent reliability, high loading rates, and low vessel queues. We closely monitor our service delivery metrics to optimise and maintain operational performance, meeting customer service requirements.
We continue to emphasise integrity, reliability, safety, and environmental performance through our life-of-asset strategy and long-term planning.
Coal Chain
We engage proactively and positively with end users, our customers and other service providers in the interest of maximising coal chain performance while securing our commercial model.
Our services provide certainty and confidence for global trade. The Kooragang and Carrington Coal Terminals are an integral part of the Hunter Valley Coal Chain, connecting Hunter Valley coal to the world.
Global coal markets continue to value the higher quality of Hunter Valley coal, reaffirming the customer value in Port Waratah’s coal blending processes. Our techniques ensure that the coal delivered to our terminals for export is blended into a homogeneous product. Thermal coal, used for energy production, accounts for 80-90 per cent of the product we handle for our customers.
Strong working relationships are critical to our success. By offering flexibility and options within contracts, we have seen increased nominations over the next five years, with contracted demand remaining above 100 million tonnes per year.
