Port Waratah Coal Services has always been two things – a pioneer and a partner. We continuously strive to improve, innovate and collaborate.
Port Waratah has been part of Newcastle and the Hunter region for over 45 years, connecting the Hunter Valley Coal Chain to the world, playing an active part in our local community and advocating for the region.
Our purpose is to deliver a high-quality, cost-effective service to our customers, which meets their need for reliable access to contracted terminal capacity.
At Port Waratah, we believe in our obligation to operate responsibly and sustainably, and we encourage a culture of shared responsibility and accountability through all levels of our business.
We responsibly manage environmental, social and governance (ESG) aspects of our business, creating value for our community and stakeholders. Being a sustainable business enables us to live our values and deliver on our purpose, while meeting the changing expectations and demands of our employees, customers and communities. Our focus is working collaboratively with our stakeholders to continuously improve our operational, environmental and social performance.
We have approximately 330 employees working across our business, operating our Carrington and Kooragang terminals 24 hours per day, 7 days a week.
Continuously improving the quality of our service has been part of our pioneering spirit for over 45 years. We’ve pioneered coal export not only through the scale of our operations and technology we use to deliver our service, but by always seeking to find new ways to improve our safety and environmental performance.
We pride ourselves on our ability to adapt to meet the needs of customers by innovating new ways of working, such as developing real-time service delivery dashboards, our award-winning Intelligent Dust Management System, and introducing a drone programme to assist investigation and maintenance tasks for our operational delivery teams.
We also assist our supply chain partners to innovate vessel design, such as eco-design LNG fuel and technologies harnessing wind energy to reduce emissions using rotor sails. Our range of shiploading assets provides a benchmark to test potential designs against a high-capacity terminal operation.
The world is ever-changing, and we continue to collaborate internally and externally with stakeholders to pioneer new ways of doing things.
Port Waratah Coal Services received the prestigious SafeWork NSW Excellence Award in 2019, for our innovative Marine Survey Trolley. The completely unique, industry-first Marine Survey Trolley was developed by employees in response to a potentially fatal risk for the marine surveyors when undertaking draught surveys on the vessels berthed at Port Waratah.
Standard industry practice, in place for over 200 years, is for the marine surveyor to descend a rope ladder from the vessel and read the draught marks as close to the water line as possible. The innovative device involves a camera mounted on a trolley that can be lowered down the hull of a vessel, attached by a magnet. The camera provides accurate, real-time vision via smartphone or tablet, enabling the marine surveyor to read the waterline safely from the vessel deck. It eliminates risk, is cost-effective, efficient and provides a more accurate draught reading.