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Back Vessels Information for vessels loading at Port Waratah, including the Coal Terminals Information Handbook, key services and other resources. Contractors Information and access for our contractors, including the Contractor Portal and Contractor Management System. Customers Information and access for our customers, including the Services Portal and tour bookings. Employees Information and access to key services and applications for our employees.
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Site tours

Our free Site Tour Programme offers interested members of the public, social clubs, schools and other educational groups, industry delegations and customers an opportunity to explore our Kooragang Terminal.

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Site tours include the option of a presentation followed by a vehicle-based tour of our operational terminal facilities. Our tour guides are experienced and knowledgeable in all aspects of our operations and are happy to answer your questions. A tour takes approximately 1.5 hours in total.

Port Waratah has transport available for up to four (4) guests. For larger groups however, you will be required to provide your own single vehicle transport with a driver.

Seven (7) working days' notice is required, tours are subject to availability and are not confirmed until a formal Tour Confirmation is issued.

If you would like to book a tour of our operations click here to download our Tour Request form, complete the form and email it to tours@pwcs.com.au. Please ensure you read and acknowledge the Important Tour Information in the document.

General

  • Please do not attend the tour if you are unwell for any reason
  • A COVID-19 Visitor Declaration Form is required to be completed and returned 24 hours prior to arriving at our site
  • Face masks must be worn when in the tour bus and in any situation where visitors are unable to maintain 1.5m physical distance
  • A high level of hygiene must be maintained, all meeting rooms and the tour vehicle are cleaned after each use and hand sanitiser is provided.
  • Due to national child restraint laws, we are unable to accommodate children under the age of seven (7) who require approved car seats.


Visitor presentation and site tour

  • A maximum of four (4) people, using the Port Waratah tour vehicle.


Site tour only

  • For groups of more than four (4) people
  • COVID-safe coaches, with passengers appropriately distanced, are welcome at the tour groups expense.
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