Setting new starters up for success
Ensuring they feel supported and equipped to succeed from day one is a key priority and is a shared effort across teams.
Our comprehensive onboarding programme is designed in partnership with each new starter’s leader and tailored to be practical, consistent, and role-specific for each new employee. The approach ensures early introductions to key stakeholders, clear expectations, and access to the right tools and information.
As one leader explained,
“The checklist spans the first few weeks and months, with time set aside for training, inductions, and meetings with key people. Seeing the planning behind it, you can really understand how beneficial it is.”
New starters echoed this sentiment,
“I knew what was expected of me, met the right people, and had the tools to do my job properly. The care from colleagues made the transition smooth—it all comes back to the people.”
Feedback from our 2025 onboarding survey reinforces this experience, with 98 per cent of new starters reporting a positive onboarding process.
