Information for vessels loading at Port Waratah.

Port Waratah is proud to load over 1,000 vessels a year efficiently and responsibly at our terminals.

To ensure that every vessel meets our stringent operational, safety and environmental standards we require vessels berthing at our operations to meet our suitability requirements, before they enter the harbour, including having a suitable load plan.

Loading a vessel safely and responsibly is our number one priority. A failure to follow our procedures, or a safety and environment incident, may lead to a vessel being delayed or barred from accessing our terminals.

To find out more about berthing and loading at Port Waratah’s terminals please read the information below:

Vessel Acceptance Questionnaire

The Vessel Acceptance Questionnaire must be completed by the Master, Owner, Manager or Agent of any vessel that has not previously called at Port Waratah. It provides us with critical information to determine if the vessel is acceptable to load at our terminals, and data required for our systems.

The questionnaire is a spreadsheet – answers must be entered in yellow cells. Once completed, please return the questionnaire in spreadsheet format to

Download the Vessel Acceptance Questionnaire (117KB zip file).

Click here for help on how to complete the Vessel Acceptance Questionnaire.

Coal Terminals Information Handbook

The Coal Terminals Information Handbook contains critical information for vessels berthing at our wharves. Masters should read and familiarise themselves with the Handbook prior to berthing. The Master will be required to sign a written agreement to comply with the handbook upon berthing.

Of particular note is the pre-arrival checklist, available here, which is a useful guide to preparations that should be performed prior to arrival in Newcastle.

Download the Coal Terminals Information Handbook (2.9MB PDF file)

Read the handbook online by chapter:

   Emergency Contacts


  1. Purpose
  2. Reference Lists
  3. Introduction
  4. Facilities
  5. Safety and Environment
  6. Security
  7. Vessel Suitability
  8. Coal Loading Plan
  9. Terminal Operations and Procedures
  10. Other Matters

   Appendix A: Definitions

   Appendix B: Coal Loading Plan

   Appendix C: Sailing Draught Guidelines

   Appendix D: Drawings

   Appendix E: Instructional Posters

Safety and Environment

All persons entering the wharf area must comply with all Port Waratah safety and environmental requirements, including any requirements under any Marine Order or other relevant legislation.

A person passing to or from a ship during loading or unloading, if that person is on foot, they must not use a means other than a means of access complying with Marine Order 21 (Safety of Navigation and Emergency Procedures, Appendix 9).

The wharf area is an operational area and no other activity other than activities pertaining to the Terminal or vessel operations shall be allowed in the wharf area. For example fishing is not permitted from any Port Waratah wharf structure. The Vessel Master must ensure that all vessel crew and visitors to the vessel comply with this requirement.

Accessing Vessels while at Berth

Any vessel agent, coal exporter, contractor, visitor or other person who, in connection with a vessel requires entry into the Terminal, must:

  • Prior to entry, undertake and agree in writing to comply with all of Port Waratah’s safety and security requirements;
  • Comply with the Contract Management System;
  • If required, attend Port Waratah Safety Induction Training; and
  • Comply with and obey all lawful instructions which may be issued or given by PWCS.

Any vessel agent, coal exporter, contractor, visitor or other person refusing to comply with these requirements will be refused access to the Terminal.

To find out how to access our wharves please contact

Personal Protective Equipment (PPE)

Persons accessing the wharf (or any terminal area) must wear appropriate personal protective equipment (PPE). This requirement applies to vessel crew accessing the wharf for any purpose or length of time – including when transiting from the gangway to a vehicle.                            

Minimum PPE to be worn whilst accessing wharf areas is: