Communication Strengthens Communities: Port Waratah keen to hear local voices
Local Newcastle residents are invited to share their views to influence and inform Port Waratah Coal Services’ decision making and strategy through the Local Voices Community Survey, now open until 19 October.
The survey is a check-in with stakeholders and the local community on a number of topics, including environmental aspects, such as air quality and noise, economic benefit, community investment and in this pulse survey, views of the lease extension of the Carrington Coal Terminal. It takes only 5-10 minutes to complete.
Built from a foundation with CSIRO, the survey is conducted independently by Voconiq, a data science, research and community engagement company that bridges the gap between communities and companies.
Now in its third year, the Local Voices Survey is a significant part of the organisation’s community engagement strategy as explained by CEO Port Waratah, Hennie du Plooy.
“Local Voices surveys are a touchstone with our local community every six months. Regular communication is key to building strong relationships with local residents and key stakeholders, ensuring we are aware of community interests and concerns about our operations” said Mr du Plooy.
“The survey helps us to make more informed decisions and results captured over time highlight where we are improving and where there is a need to focus our efforts.
“We had record numbers with more than 700 survey participants in March, 50 per cent from local portside suburbs. We value the voices of people living in our neighbouring suburbs and the wider Newcastle region. We are here to listen.”
Results from the previous survey indicated that ratings of environmental impacts remained steady, or slightly increased. Port Waratah has continued to invest in air-quality management with new dust monitors installed earlier this year to continually improve our Intelligent Dust Management System capabilities. The community feedback on topics of interest has also shaped the content of Port Waratah communications from our website and social media through to our annual reports and the newsletters delivered to 10,000 portside suburb homes.
For every survey that is completed five dollars is donated to a local community organisation. Since 2018, more than $13,400 in funding has been distributed to community groups in the Newcastle area.
Have your say about Port Waratah operations and activities before Tuesday 19 October. For more information and to register and complete the Local Voices Community Survey, visit https://voconiqlocalvoices.com/portwaratah?SRC=PWS.
Ongoing Tenure Secured for Port Waratah’s Carrington Terminal
Port Waratah Coal Services announce today an extension to the Carrington Terminal lease from 2024 to the end of 2031.
The decision to continue operations at Carrington aligns with Port Waratah’s expectations of coal industry demand, particularly from South-East Asia, where demand for high-quality Hunter Valley Coal remains strong.
This announcement supports the Hunter Valley coal industry, local jobs and the regional economy and community.
CEO of Port Waratah, Hennie du Plooy, said the Carrington Terminal remained a key element of Port Waratah’s operations.
“It is critical to being able to meet our customers’ needs for terminal capacity and service flexibility now and into the future,” Mr du Plooy said.
“Our expectation of the future demand for terminal services is also consistent with the NSW Government’s policy position, Strategic Statement on Coal Exploration and Mining in NSW, which recognises that coal exports have an important role to play in NSW while there is strong global demand for the product.”
Media contact: Port Waratah Paul Chamberlin on 0419 233 989 or email@example.com
Read the Community Q&As for more information.
Port Waratah Wins Diversity Program and Performance Award
Port Waratah is very proud to have won the Excellence in Diversity Program and Performance Award in this year’s Women in Mining Awards announced on Friday by the NSW Minerals Council.
6 July 2021
This award recognises excellence and innovation in gender diversity programs and demonstrated outstanding performance in increasing the proportion of women in the workplace.
Over the last five years, through the implementation of a Diversity and Inclusion Strategy Port Waratah has achieved several milestones in gender diversity. Leading by example, female representation in the Senior Leadership Team has risen from 7.7 to 50 per cent and 30 per cent of non-manager leadership roles are now held by women.
Port Waratah CEO, Hennie du Plooy accepted the award on behalf of all employees, particularly the Diversity & Inclusion Working Group, who have successfully engaged the broader team, facilitated acceptance, and developed an inclusive culture to make this progress possible.
“We are seeing the positive impacts that diversity of thought and experience is bringing to our organisation, but even more importantly, we are able to demonstrate to current and prospective employees that we have opportunities for all,” said Mr du Plooy.
“The ultimate objective of the program has been to grow an organisation that looks different and feels different, is more flexible, inclusive and successful, and above all – in which everyone is valued.” he said.
The program has also enabled new flexible work policy and a diversity and inclusion lens is applied to employee lifecycle activities, including recruitment, learning and development showcasing Port Waratah as a leading employer in the Hunter Region.
In a testimony, Dr Kirsten Molloy, Non-executive Director, founder of the Equal Futures Project and former CEO of HVCC, said “As a key stakeholder in Port Waratah’s delivery of services, it is been rewarding to watch their focus on diversity and inclusion and strategy over the years deliver real change.
“Taking an approach that considers customer needs, employees and the community Port Waratah have taken a considered and engaged approach resulting in much greater diversity in leadership and benefits associated with that,” she said.
The NSW Women in Mining Awards recognise and celebrate the contributions and achievements of women and gender diversity champions across our industry.
Media contact: Paul Chamberlin on 0419 233 989 or firstname.lastname@example.org
New Wetland Species
A new species has been discovered at the Hunter Wetlands Centre.
The lizard-like creature has 4 legs and is 5.5 metres long from head to tail. It has been spotted in the trees near Brambles Pond. It has a friendly face and loves kids climbing on it. The yet to be named creature is one of three new play installations in the grounds of the centre.
Wetlands CEO, Ken Bayliss said, “We wanted to add some fun and adventure for kids exploring the wetlands. We also wanted structures that would sit well in our natural environment and have appeal for visitors of all ages. Port Waratah Coal Services shared our vision and very generously covered the construction and installation costs.”
“The installations constructed by Timber Creations Nature Play from reclaimed native timbers fitted our requirements perfectly,” he said.
As well as the lizard there is a winged creature inspired by our Magpie Geese. The third installation is something different – a nature play area with a tepee shelter, activity table and ropes to draw kids in to build their own play around this space. All three installations are located around Brambles Pond and are an easy walk from the Visitor Centre.
CEO of Port Waratah, Hennie du Plooy said, “Supporting the Hunter Wetlands Centre to create enchanting playgrounds was an easy decision. They help to foster community interest in this significant environmental haven and provide active play areas for children.”
A naming competition is planned for the lizard-like creature so visit our Facebook page for details facebook.com/Hunter.Wetlands
Be sure to see these new species in their natural habitat during the school holidays starting 28 June.
The Hunter Wetlands Centre is a community-owned, not-for-profit organisation run entirely by volunteers who manage this internationally recognised wetlands.
The playgrounds were funded through the Port Waratah Coal Services Community Investment and Partnership Program
Port Waratah investing in Carrington Terminal for improved efficiency and reliability
Port Waratah Coal Services will be investing more than $7.5 million on 15 maintenance and infrastructure projects during a major outage at the Carrington Coal Terminal this month.
The combination of structural maintenance, electrical upgrades and plant improvements will ensure that Carrington Terminal continues to contribute a valuable, flexible and efficient service to meet the needs of our customers and deliver for the Hunter Valley Coal Chain.
During the “outage”, where normal operations are amended for a period to accommodate the project work, an additional 200 workers will be required on site. Port Waratah is committed to promoting employment and stimulating our local economy by purchasing and hiring from local businesses.
The projects are scheduled over four weeks, however, most works will be completed in the first two weeks. The outage includes electrical infrastructure upgrades to switchboards, structural maintenance projects, involving four conveyor belt changes, and other plant improvements all aiming to improve reliability and efficiency of the Carrington Terminal.
With more than a year in the planning, every effort will be undertaken to minimise and monitor intrusive noise during the outage. This includes a daily assessment of works schedules, weather conditions, mitigating measures and controls, additional monitoring using both real-time noise monitoring technology and specialist noise consultant onsite night-time surveys.
We are an active and supportive member of our community and we care about neighbours’ experiences with our operations. If you would like any further information about the outage or to talk about a concern, please contact our 24-hour enquiry line on (02) 4907 2280.
We may sound a little different but we’re still keeping things quiet by implementing proactive strategies to ensure effective noise management outcomes, not just for the outage, but every day.
Light It Up Purple for Domestic Violence Awareness
Port Waratah and Got Your Back Sista shine purple light for domestic violence awareness
Port Waratah Coal Services will be lighting the shiploaders at the Carrington wharf facilities purple every night during May to help raise awareness of domestic and family violence. This year’s annual illumination project falls in May to support the national month of domestic and family violence prevention.
For the project, Port Waratah has joined forces with Got Your Back Sista, a local community organisation in Tighes Hill that specialises in supporting women and their children to start a new life after escaping the trauma of domestic violence.
“Unfortunately, domestic and family violence remains too prevalent in our community. This campaign is an opportunity for everyone, including organisations like ours, to show their support for real change,” said CEO of Port Waratah Hennie du Plooy.
“We’re inviting our community to participate in the project by taking a photo dressed or decorated in purple or with a ‘Say NO to Domestic Violence’ sign and send it to email@example.com, to be part of a social media awareness campaign.
“Our hope is the initiative encourages conversations about domestic violence in our community and strengthens awareness of support services available for those who need it,” he said.
CEO of Got Your Back Sista, Melissa Histon, said that “sadly, most of us work with, live near, or are related to someone who has experienced violence in their home or in their lives.”
“The latest statistics tell the horrific story: one in 5 Australian women and 1 in 20 men have been subjected, since the age of 15, to physical and/or sexual violence by a current or previous partner,” said Ms Histon.
“This community initiative with Port Waratah Coal Services is a wonderful, visible way to remind the community that domestic violence is not acceptable, and it is never okay. We must do everything in our power to stop people being violent to each other.”
A candle-light vigil will be held in Newcastle on Wednesday 5 May at 5.30pm in Civic Park to remember those who have lost their lives as a result of domestic violence.
As their partner in this campaign, Port Waratah also provided a donation to Got Your Back Sista, to help support their valuable work in raising awareness of domestic and family violence through media campaigns, workplace presentations, public events and community partnerships.
Photography Credit: Rick Garside
Port Waratah: Paul Chamberlin on 0419 233 989 or firstname.lastname@example.org
Got Your Back Sista: Melissa Histon on 0405 405 245 or email@example.com
About Port Waratah Coal Services
Port Waratah Coal Services has been receiving, stockpiling, blending and loading coal for export at the Port of Newcastle for over 40 years. They own and manage the Kooragang and Carrington Coal Terminals, which operate 24/7, and have a combined capacity of 145 million tonnes per annum.
Port Waratah has always been two things – a pioneer and a partner. They are committed to understanding and fulfilling their responsibilities as an employer and community member, as well as meeting their legal obligations. Port Waratah is an unlisted public company working in partnership with more than 25 producers and other service providers in the Hunter Valley Coal Chain. They aim to continuously improve their environmental performance, contribute to the local economy by buying and employing locally and support sustainability and resilience of the local community though their Community Investment and Partnership Programme.
About Got Your Back Sista
As the registered charitable arm of The Sista Code movement, Got Your Back Sista offers benevolent relief and support to women and children escaping domestic violence and are at risk of living below the poverty line. We give a hand up for them to begin again and live independently.
Got Your Back Sista provides a pathway from refuge accommodation to sustainable independent housing, living and employment. The charity is focussed on providing these services within the Hunter, Central Coast and Manning Regions with a look to expand to providing services throughout NSW in the next 12 months.
Port Waratah Delivers Sustainable Outcomes in 2020
Port Waratah Coal Services has today launched its Annual Reporting suite for 2020, sharing its performance openly and proudly with key stakeholders and the local community.
The Sustainability Report centres on material issues such as regulation and licensing, air quality, water, noise, communication and engagement.
Port Waratah performed strongly in 2020, marking the ninth year of exporting more than 100 million tonnes of coal.
“We work proactively and collaboratively to build long-term partnerships across the coal chain and focus on remaining as efficient as possible and providing service flexibility to meet our customers’ needs,” said CEO of Port Waratah, Hennie du Plooy.
“We achieved many significant environmental projects and improvements in key areas such as dust management, potable water consumption, and waste diverted from landfill. There is still work to do to improve our environmental performance and we will continue to strengthen our management approach to eliminate one-off environmental incidents.
“Through our Community Investment and Partnership Programme, we invested $750,000 in 107 projects, initiatives and programmes that address specific needs and contribute to the sustainability of our community.
“Living our values helped to sustain us through the challenges of an unprecedented year. I believe our commitment to excellence, integrity, caring and progress played a significant role, not only in our adaption to new working conditions and controls during the pandemic, but the introduction of new technologies.
“We saw new technological improvements in 2020, from drone applications for safety and maintenance efficiencies to performance metric business intelligence projects and the installation of new dust monitoring technology,” said Mr du Plooy.
Maintaining our reporting to international standards, Port Waratah’s 2020 report has been prepared in accordance with the Global Reporting Initiative’s (GRI) Sustainability Reporting guidelines, meeting the GRI Standards Core option.
The Financial Report provides an overview of Port Waratah’s financial performance and disclosures, while the Modern Slavery Statement outlines our intention and actions to eliminate slavery, servitude and debt bondage from our organisation and supply chain.
The 2020 Annual Reporting suite and Sustainability website are available under Annual Reports at pwcs.com.au.
Media contact: Paul Chamberlin on 0419 233 989 or firstname.lastname@example.org
Local Voices Can Make a Difference: Community Survey Now Open
Local Newcastle communities can influence strategy, share their views and inspire others from today through the Local Voices Community Survey, conducted by Port Waratah Coal Services.
Open for the rest of March, the Survey is a six-monthly check-in with the community and stakeholders. There are a number of topics, including environmental aspects such as air quality and noise, economic benefit, our community investment programme and diversity and inclusion in our workforce. It takes only 5-10 minutes to complete.
The CEO of Port Waratah, Hennie du Plooy, said the Local Voices Community Survey has been a significant part of the organisation’s community engagement strategy since 2018.
“The regular Local Voices surveys have opened up an important dialogue with our local communities and key stakeholders, which has led to several improvements for our business and stronger relationships based on shared information and respect,” said Mr du Plooy.
“We value the opinions of people living in our neighbouring portside suburbs and the wider Newcastle region.
“The Survey helps us to make more informed decisions and over time allows us to track trends in community views to see where we are improving and where there is a need to focus our efforts.”
Survey results have influenced greater investment in health as a priority area for our Community Investment Partnership Programme, with Port Waratah investing more than $270,000 in health projects over the last two years. The development of the Youth Sport in Portside Suburbs programme was in response to feedback through the survey, providing more than $20,000 for junior sporting clubs last year. We’ve also provided greater access to independent air quality information and attuned our range of communication methods to meet the preferences of the community and other stakeholders, encouraging two-way communication through traditional and digital platforms.
Beyond this funding, for every survey that is completed five dollars is donated to a local community organisation – almost $10,000 since 2018.
“The Survey provides valuable insights for our business and as an active and committed member of our local community, it’s important that we listen,” said Mr du Plooy.
For more information and to register and complete the Local Voices Community Survey, visit www.pwcs.com.au/survey.
Funding helps Newcastle volunteers save lives on the water
Boating safety on Newcastle waterways has been boosted thanks to Port Waratah Coal Services’ support to ensure Marine Rescue Newcastle remains ready to respond to emergencies.
As part of the Port Waratah Community Investment Partnership Programme, the unit received funds to purchase the essential Dry Berth infrastructure to keep its new $535,000 rescue vessel, Newcastle 30, in tip-top condition for rapid response.
The new infrastructure lifts and secures Newcastle 30 from the water when it is not underway to an emergency or on routine patrols or training exercises.
Sitting above the water prevents the vessel’s aluminium hull from corroding through constant immersion in salt water or becoming fouled by harmful marine growth or electrolysis.
MR Newcastle Unit Commander Ron Calman thanked Port Waratah for its generous support for the unit’s volunteers and their mission to save lives on the water.
“This new infrastructure means our boat needs to spend far less time out of the water for cleaning, maintenance and repairs to damage to the hull caused by salt and growth,” he said.
“That’s good news for Newcastle boaters because it means we’re ready to head out at a minute’s notice whenever we receive a call for help.
“It’s also good news for the environmental health of our waterways, as the boat’s hull will no longer need to be coated with anti-fouling chemicals, preventing these from leeching into the water.”
He said this would save the unit significant costs in re-coating the vessel each year, maintenance and repairs and would help extend its operational life.
CEO of Port Waratah, Hennie Du Plooy, said it was an easy decision to support Marine Rescue Newcastle’s application for a dry berth.
“The new dry berth asset will help an essential service save lives on Newcastle Harbour and along Newcastle’s coastline,” said Mr du Plooy.
“We’re proud to partner with local organisations, like Marine Rescue Newcastle, through our Programme to deliver critical health, safety and environmental outcomes and services to our community.”
The unit’s volunteers will be on watch throughout the summer boating season.
“We urge all boaters to Log On with Marine Rescue Newcastle whenever they are heading out via VHF Channel 16 or the free Marine Rescue App,” said UC Calman.
“It’s quick and easy – tell us where you’re heading, how many people are on board and when you plan to return. If you haven’t Logged Off when expected, we’ll know to start looking for you.
“And please make sure everyone on board is wearing a lifejacket before you get under way. It can only save your life if you’re wearing it,” he said.
Maiden voyage of world’s first LNG-fuelled large bulk cargo vessel berths at Port Waratah
Port Waratah Coal Services welcomed the HL ECO, a LNG-fuelled bulk carrier, on Monday at the Kooragang Terminal, as the first port of the global eco-friendly vessel’s maiden voyage from Korea.
One of the first of its kind, the HL ECO is the first LNG-fuelled vessel to berth on the eastern Australian seaboard. The vessel is one of two 180,000 tonne bulk carriers built in Korea and launched on 11 December 2020. HL ECO’s sister ship the HL Green arrived in Port Hedland, WA, last Wednesday.
It is equipped with two of the world’s largest Type C LNG fuel tanks, each with a storage capacity of 1600m3. The vessel sets a new standard for eco-design as the maritime industry moves to reduce emissions from shipping operations.
CEO of Port Waratah, Hennie du Plooy was pleased to welcome the impressive eco-friendly vessel to Newcastle.
“The HL ECO marks an important milestone in the pursuit to reduce emissions in shipping and maritime exports,” said Mr du Plooy.
“We welcome the HL ECO and crew to Port Waratah and congratulate them on the success of their maiden voyage.”
The LNG fuel design reportedly reduces 99 per cent of sulphur oxides and particulate matter, up to 85 per cent reduction in nitrogen oxide emissions, and a 30 per cent reduction in greenhouse gas emissions, compared to the levels of current bulk-carrier vessels.
It is expected to make about 10 round trips a year between Korea and Australia.
Port Waratah Coal Services - 2020 Year in Review
Port Waratah plays a key role in the Hunter Valley Coal Chain that reaches across the globe – ensuring efficient delivery of coal to a global customer base.
In 2020, Port Waratah loaded 105.9 million tonnes (mt) into 1,192 vessels for export.
A strong year for performance in a challenging year across the globe, 2020 marks the ninth year of more than 100 million tonnes per annum of coal exports through Port Waratah. Our 2020 export volume experienced a small decline of 4.2 per cent on 2019 figures, demonstrating the resilience of Hunter Valley coal exports in the face of seaborne coal trade challenges such as COVID-19 and geopolitics.
Demand was driven by Asia, with over 90 per cent of our coal exports bound for destinations in Japan, Taiwan, South Korea, China, Malaysia and Thailand, among other Asian nations. China’s consumption has fluctuated over the years and this year was a destination for nine per cent of coal exports through Port Waratah. Exports to India, Malaysia and Thailand grew compared to previous years.
Port Waratah provided uninterrupted services to customers despite the challenges and restrictions presented by COVID-19. At the same time, a number of opportunities were taken to introduce technology and operating solutions that will have longer term benefits for Port Waratah’s operations.
“The continued safety of our employees and care for their health and wellbeing was always our top priority. We are proud of the adaptability and capacity to accept change demonstrated by our team,” Port Waratah CEO, Hennie du Plooy, said.
“Our challenge as we move into 2021 is to remain vigilant, the COVID-19 controls we have in place are now business as usual and sustainable.
“We have learned so much about the resilience of business, that of our industry and indeed that of our community. Seeing our employees at all levels live our values, and particularly our value of caring, is what has shone through as we navigated the challenge of COVID-19.”
In addition, our team responded quickly to support our community through flexible funding and care packages to address the unique needs arising from COVID-19. We were inspired by the heart-warming stories from our community partners about how they adapted, innovated and provided services differently to meet increasing needs in these unprecedented times.
“Opportunities to continue to drive improvement, increase internal and external engagement and build on our strengths to deliver quality services to our customers remains our focus for 2021,” said Mr du Plooy.
For more information please contact Paul Chamberlin on 0419 233989
Port Waratah invests $300,000 into Hunter region’s medical research capability
The region’s health and medical researchers and local people will benefit from a new partnership between Port Waratah Coal Services (Port Waratah), Hunter Medical Research Institute (HMRI) and Hunter New England Local Health District.
Port Waratah has invested more than $300,000 over four years, from its Community Investment Partnership Programme, to part fund a new clinical informatics project with HMRI. The project and role is strategically based within Hunter New England Health. It will help researchers and clinicians to efficiently unlock and interpret the wealth of existing health system data. HMRI is using its Strategic Infrastructure Fund to part fund the role.
Peter Mastello has years of experience working within NSW local health districts in informatics and data management. A pharmacist originally, he has a Masters of Information Technology from the University of Newcastle.
He said the health system is data rich and information poor. He said extracting good health data benefits both patients and community by building the capacity of researchers from HMRI, the University of Newcastle and the Hunter New England Health to support a broad range of clinical research and accelerate translational research that improves health care, health systems, and patient outcomes.
One of Mr Mastello’s priorities will be linking data across disparate and unconnected data bases and finding patterns in clinical data sets. Mr Mastello said the use of big data, “clinical informatics”, is rapidly growing across Australia and the world. He said clinical informatics also has the potential to encourage private sector investment in research, such as pharmaceutical companies investing in drug trials in the Hunter.
“By making aggregated and anonymous patient data more available, researchers and clinicians can identify new clusters of disease and answer important questions to improve the health of our communities.”
“Accessing data that already exists can save researchers and funders time and money."
“The data and trend analysis will also help HMRI, researchers, clinicians, and health service leaders to identify research priorities.”
Port Waratah CEO, Hennie du Plooy, said that this project is invaluable to the Hunter community because it builds the region’s capacity to support clinical and health service research.
“One of the most exciting aspects of this project is facilitating researchers’ and clinicians access to rich healthcare data, allowing them to plot changes in health trends and follow up patient care long term, or identify opportunities for local patients to benefit from and assist with research,” Mr du Plooy said.
“HMRI is a leading research organisation with a proven track record, not just in this region, but nationally and internationally,” he said.
“There’s an economic benefit to the region by Port Waratah investing in research capability and having infrastructure to attract and retain the top researchers here in our region."
“Our Community Investment and Partnership Programme aims to work in partnership with our community to make Newcastle, and more broadly our region, smarter, resilient and more sustainable.”
HMRI interim director, Professor Mike Calford, said the investment by Port Waratah is a significant boost to research infrastructure. Professor Calford said it supports the strategy that HMRI, Hunter New England Health and the University of Newcastle has to attract and support researchers and position the region as a global leader in translational research. He said clinical informatics also has the potential to encourage private sector investment in research, such as pharmaceutical companies investing in drug trials in the Hunter.
He said this is a continuation of the long-standing partnership between HMRI and Port Waratah which has included support for research into asthma and physical activity. The Port Waratah funded Daughters and Dads Active and Empowered program is a finalist in the Engagement Australia Excellence Awards, with winners to be announced on December 1.
“Our partnerships with the business community are vital in gaining other funding to offer hope and find answers that save lives,” Professor Calford said.
Port Waratah owns and manages the Kooragang and Carrington Coal terminals – part of the Hunter Valley Coal Chain.
HMRI is a partnership between the University of Newcastle, Hunter New England Local Health District and the community.
Reflecting on a year of WiFi helping seafarers connect with home
Port Waratah Coal Services has been providing seafarers with free WiFi services on vessels at their Kooragang and Carrington wharf facilities for over 12 months, since October 2019.
In that time, seafarers have used more than 85 terabytes of data, which is enough to read every title of the 40 million titles available on Google Books twice!
Over the 12 months, more than 1200 vessels have used the service. The cost of the data usage service is just over $16 a day, no more than a coffee with a couple of friends, but the value to seafarers is unmeasurable.
CEO of Port Waratah, Hennie du Plooy, said the value of the project was even more important this year with COVID19 restrictions in place.
“Seafarers have been unable to come ashore since March because of COVID19 restrictions. They are feeling more disconnected from community than ever before,” said Mr du Plooy.
“Providing WiFi for use within the vessel while at Port Waratah exporting facilities is a small cost in comparison to the huge emotional benefit to seafarers, who can then connect with their families and friends online.
“Additionally, it adds more entertainment options by downloading movies, games, and music to help pass the time while at sea, which has positive outcomes for mental health and wellbeing for our seafaring community.
“It was an important project when it was first installed in October last year, but this was fully realised when the world closed off to seafarers for most of this year due to the pandemic.”
The project had its challenges trying to enable WiFi on vessels. The Port Waratah team worked to find a reliable, portable system of technology and infrastructure to support the wireless connection.
“This project has provided a blueprint for other harbour facilities to provide WiFi to vessels. I am pleased we have been able to share our experience and enhance the digital services available to connect more seafarers with home,” said Mr du Plooy.
Media: for more information, please contact Paul Chamberlin on 0419 233989
Port Waratah Lights it up blue to support Prostate Cancer Awareness Month
Tonight, Port Waratah Coal Services in partnership with Hunter Prostate Cancer Alliance (HPCA) will light up the night blue to support International Prostate Cancer Awareness Month. Every night during September, two shiploaders at the Carrington Terminal will shine blue to raise awareness for the “Little Prick” campaign.
The “Little Prick” campaign refers to the Prostate Specific Antigen (PSA) blood test, which all men over the age of 50 should request during their regular GP checkups. Prostate cancer is the most commonly diagnosed cancer in Australian men with 20,000 diagnoses and close to 3,300 deaths each year.
The shiploaders are perfectly placed to showcase the initiative which can be viewed from various vantage points around Newcastle Harbour, including Stockton, Kooragang Island, Carrington and the Honeysuckle entertainment precinct.
“Our hope is the initiative sparks a conversation between friends, colleagues or family members about prostate cancer. We encourage all men over 50 years of age to talk to their GP about testing for prostate cancer, as part of their regular health check-up,” said Port Waratah Chief Executive Officer Hennie du Plooy.
As their partner in this campaign, Port Waratah also provided a donation to HPCA, to help support their valuable work in raising awareness of prostate cancer through media campaigns, workplace presentations, public events and community partnerships. HPCA also provide a free counselling service for men and their families who are facing a diagnosis of prostate cancer.
Michael Hagan, Director and Ambassador for HPCA said, “Over my NRL career, I’ve coached and played with a lot of tough men. No matter how fit you are, or how healthy you think you are, there’s nothing tough about ignoring your health. When I was just 44 years old, I was diagnosed with prostate cancer. Fortunately, due to regular PSA tests from my GP, it was detected early and my life was saved. The PSA is a simple blood test that aids in the early detection of prostate cancer. If you’re over the age of 50 (or over 40, if there’s a family history) it’s time to toughen up and request the PSA as part of your regular GP check-up. It’s just a little prick!”.
Calling all shutterbugs to support the cause! Community members and photographers have the chance to win a VIP photography tour of the Port Waratah Coal Services operation for two. Help raise awareness for prostate cancer, simply snap a photo of the “Light It Up Blue” shiploaders during September and send it in for your chance to win, terms and conditions apply (link).
For more information visit https://pwcs.com.au/news/latest-news/light-it-up-blue-photography-competition/
Photo credit Tony Banfield
Light It Up Blue – Photography Competition
September, Australia’s Prostate Cancer Awareness Month, puts the spotlight on prostate cancer and highlights its impact on those affected by the disease in our community.
To show our support and help raise awareness, we are illuminating the shiploaders at our Carrington Terminal in blue from dusk till dawn every evening for the month of September.
As part of this initiative we are running a ‘Light it Up Blue’ photography competition, inviting local photographers to capture the shiploaders illuminated in blue.
The winning entry will win a VIP Photography Tour of our operations for two people.
How to enter:
Entry photos must feature the Port Waratah Coal Services Carrington Shiploaders illuminated with the blue lighting for Prostate Cancer Awareness Month.
To enter, participants must:
Email their entry photos to email@example.com in high resolution and include; their name, email address, suburb, contact phone number and relevant social media handle(s).
Post their photos to social media, tagging Port Waratah Coal Services (@portwaratah) and the following hash tags #lightitupblue #portwaratah #prostatecancerPSA #littleprickHPCA
By submitting an entry, the entrant agrees and acknowledges that they have read and agree to these Terms and Conditions.
Terms & Conditions
- The promoter is Port Waratah Coal Services Limited (A.C.N. 001 363 828) of Curlew Street, Kooragang Island, NSW, 2304, telephone number: 02 4907 2000
- The promotion commences on Tuesday 1 September 2020 9.00am AEST and ends on Wednesday 30 September 2020 11:59pm AEST (the ‘promotional period’)
- Entries will be accepted during the promotional period only.
- This is a game of skill and chance plays no part in determining the winner. The winner selection will be conducted by Port Waratah Coal Services’ Community Support and Events Committee between Thursday 1 October 2020 and Thursday 15 October 2020.
- The winner will be contacted by email or phone and will also be announced on Port Waratah’s social media accounts (Facebook, Instagram and Twitter) on or before Friday 16 October 2020.
- One (1) photo per entry. The maximum number of entries per participant is two (2) separate entries.
- Entry photos must be of high resolution, low resolution images will not be accepted.
- By submitting an entry, the entrant agrees to Port Waratah using their images on social media or other promotional material with appropriate photo credits.
- The prize is an exclusive VIP Photography Tour of our operations bringing you up-close and personal with Port Waratah’s operations and equipment at the Kooragang Terminal. The prize is an exclusive experience conducted by Port Waratah and does not carry a dollar value. The details of the prize are as follows:
- The prize is a VIP Photography Tour for the winner and one guest at Port Waratah’s Kooragang Terminal.
- The tour will be available Monday to Friday (no weekends or public holidays), date and time subject to availability, and will be a maximum of two (2) hours duration.
- Tour will be conducted in a COVID Safe manner with the winner and their guest required to complete Port Waratah’s COVID questionnaire and abide by all necessary COVID safe controls.
- The tour will be conducted by Port Waratah tour guides, and during the tour the winner and guest will be able to photograph Port Waratah’s operations and infrastructure in areas deemed appropriate and safe by Port Waratah.
- Long sleeves and long pants must be worn. Personal Protective Equipment (PPE) will be supplied by Port Waratah and must be worn during the tour.
- Port Waratah has an Alcohol & Other Drugs (A&OD) Policy which prohibits the possession or consumption of alcohol and/or illegal drugs on-site. The on-site alcohol limit is 0.02 and random A&OD testing takes place regularly.
- Due to health and safety requirements, children under the age of 12 years cannot be accommodated.
Port Waratah Extends Local Voices Programme
Port Waratah is pleased to announce it is extending its Local Voices survey program for a further two years. The Local Voices surveys will be delivered by Voconiq, a new Australian business spinout from Australia’s national science agency, CSIRO.
Dr Kieren Moffat, previously Project Leader of CSIRO Local Voices is the CEO of Voconiq. “Participants in
Port Waratah’s Local Voices survey will still enjoy the same quality expertise and research rigour expected
from CSIRO with the survey being delivered by the same team of familiar faces,” said Dr Moffat.
The new business will continue to provide sophisticated data analysis using licenced CSIRO technology that
translates community survey data into a language that Port Waratah and community stakeholders can
engage with and respond to.
“There is enormous value for communities in being heard by the companies that work alongside them.
Through Local Voices, portside community members and people in the broader Newcastle area are directly
influencing how Port Waratah thinks about its operations, plans for the future and invests locally,” Dr Moffat
“At Port Waratah, we know to be a real part of our community it’s important that we listen. That’s why we
are committed to continuing to conduct independent Local Voices surveys to find out about any community
concerns and in what areas we are doing well,” said Chief Executive Officer Hennie du Plooy.
“The Local Voices survey has provided valuable insights that help us improve. We’ve previously asked for
help allocating our social investment, with the community feedback telling us to focus on health programmes
and kid’s sport,” said Mr du Plooy.
Based on Local Voices feedback last year, Port Waratah invested $187,000 in health projects and this year
has launched a new youth sport funding initiative for portside teams. “I’d personally like to extend a big
thank you to everyone who has participated in Local Voices surveys in the past and I encourage you to
continue to do so”, said Mr du Plooy.
The next survey will open in September 2020 and you can register at www.pwcs.com.au
Stefanie Loader announced as new Port Waratah Chairperson
Port Waratah Coal Services announced the appointment of a new Chairperson today following Penny Winn stepping down in December 2019.
21 July 2020
Ms Stefanie Loader has been appointed Chair of the Board effective 21st July, bringing with her significant global resources experience.
Ms Loader said that she is looking forward to the challenges of the role.
“I am energetic supporter of regional NSW and an advocate for thriving regional economies. Port Waratah is an important business in a thriving regional city, with strong links to the local community in Newcastle through employees, suppliers and direct support of community organisations. As an important part of the Hunter Valley coal chain, Port Waratah is a world-class export services company and I look forward to working with Hennie and his team to maintain and build on their outstanding reputation.”
Chief Executive Officer Hennie du Plooy welcomes Ms Loader and very much looks forward to working with Stefanie to continue to deliver a reliable, high-quality service for our customers.
Ms Loader was nominated for the position by Yancoal Australia Ltd, in accordance with the provisions of the Port Waratah Coal Services Ltd constitution.
For more information please contact
Office: (02) 6239 7037
Mobile: 0419 233 989
Stefanie Loader – Bio
Stefanie Loader is a company director, geologist and former mining executive with experience in mining operations, mineral exploration and project development. In her executive career, Stefanie has worked in seven countries across four continents. Stefanie’s experience covers a wide range of commodities and regions including copper and gold in Australia, Laos, Chile and Peru, and diamonds in Canada and India. She held the role of Managing Director of Northparkes copper and gold mine for CMOC International and Rio Tinto and was the Chair of the NSW Minerals Council from 2015 to 2017.
Her board commitments include lead Independent Non-Executive Director for Clean TeQ Holdings, Non-executive Director for St Barbara and CatholicCare Wilcannia-Forbes. Stefanie is also a Mentor with AusIMM Women in Mining (WIMNet) Mentoring program in NSW and Victoria.
Stefanie brings a strong background in leadership, strategy and regional economic development and was recognised as one of the Australian Financial Review 100 Women of Influence in 2013.
National Recognition for Local HR Talent
Human Resources Director has named their Rising Stars from across Australia, with Newcastle-based Sam Noakes making the coveted list for 2020.
26 May 2020
The HRD Rising Stars report highlights emerging talents, with less than 10 years’ experience in the human resources industry, demonstrating success in implementing progressive human resources initiatives.
Noakes, currently the HR Business Partner at Port Waratah Coal Services, has been recognised among 33 of the nation’s most promising human resources talent in the 2020 report.
Port Waratah’s Chief Executive Officer, Hennie Du Plooy congratulated Noakes saying, “Sam is one of our talented early career professionals contributing to our business success. We are proud of him and the national recognition is well deserved.”
Initially joining Port Waratah in 2017, Noakes has excelled in developing and delivering notable human resources activities to improve the effectiveness of the business. Initiatives have included: the redesign of the organisation’s apprentice programme; launch and communication of the employee engagement action plan; and improvement to Port Waratah’s recruitment process.
Most recently, Noakes has enacted his qualifications in change management to lead the development of Port Waratah’s change capability and guide a multi-disciplinary change management team associated with the implementation of a multimillion-dollar IT upgrade.
The Rising Stars accolade comes after Noakes was announced in the winning team of the HunterNet Future Leaders major project in late 2019.
For more on the HRD 2020 Rising Stars report click here.
For more information please contact
Office: (02) 6239 7037
Mobile: 0419 233 989
Sweet Boost for Visiting Seafarers
While the coronavirus pandemic has impacted the way we live and work, our region’s critical export activities continue, although very differently.
13 May 2020
Port Waratah Coal Services has acknowledged the important role seafarers play in enabling the delivery of Hunter Valley coal to the world and have commenced an initiative to help support their welfare during this challenging time.
Vessels visiting Newcastle Harbor are currently subject to increased maritime quarantine orders, in addition to conventional border security protocols. These measures have been put in place to safeguard our community from the spread of COVID-19, however it has also meant that seafarers are unable to take shore leave during their time at berth. As a result, many seafarers are on board the vessel for extended periods of time and are unable to purchase some of the simple pleasures we take for granted – like a packet of chips or chocolate milk.
Recognising that these restrictions could impact the welfare of seafarers, Port Waratah got to work on an opportunity to bring joy to members of Newcastle Harbour’s ‘floating community’. Containing sweet treats and other snacks, Port Waratah purchased and packed gift boxes for 150 vessels visiting their berths in May and June – supporting approximately 3,000 seafarers. The box also includes an information sheet with details of free local and national mental health support services.
“Our value of caring; for our people, those visiting our sites and our community, guides our actions to ensure we are not only prioritising health and safety, but also supporting the welfare of those that need it most,” said Chief Executive Officer Hennie du Plooy.
“The coronavirus pandemic has been difficult for all of us in various ways. We know how important it is to look after our wellbeing while in isolation, and it is no different for our seafarers. Port Waratah has the ability to positively impact seafarer welfare, and we felt that even a small gesture, like a gift box, can go a long way,” Mr du Plooy said.
Port Waratah also provides free, high-speed WiFi access for all seafarers while berthed at their wharf facilities. Free WiFi was introduced in 2019 and has proven to be a very popular resource, enabling seafarers to connect with their families and friends, or access streaming services for some downtime between shifts.
“Quality and reliable WiFi is available for seafarers at no cost, allowing them to access communications, social media and streaming platforms whilst at Port Waratah. Seafarers are often away from their families and friends for months at a time, so the ability to connect with those back home, and the associated benefits to seafarer wellbeing, is priceless,” Mr du Plooy said.
For more information please contact
Office: (02) 6239 7037
Mobile: 0419 233 989
Collaborating For Sustainable Outcomes
Port Waratah Coal Services has published its annual Sustainable Development Report, describing our sustainability approach and performance for the 2019 calendar year.
8 April 2020
With a theme of Collaboration the report demonstrates how we improve our operational, social and environmental performance through building strong relationships and working in partnership with our employees, customers, coal chain partners and the local community.
“The role collaboration plays in Port Waratah achieving its objectives and goals is crucial,” said Chief Executive Officer Hennie du Plooy.
“Our tagline of Pioneering through Partnership isn’t just words, it’s at the core of the way we do business. We know we are only as strong as our people, the working relationships we share as part of the coal chain, and the trust we build with our community stakeholders.”
The report highlights the ways in which sustainability is integrated into Port Waratah’s day-to-day operations – from improving safety performance and reducing our potential impacts on the environment, to supporting our local community and pursuing operational excellence. 2019 was a near-record year for Port Waratah in terms of export tonnes, and in addition to setting a number of operational performance benchmarks, significant improvements in safety and environmental performance were recorded.
In 2019 we also grew our commitment to making a local difference consistent with the global sustainability agenda by addressing new areas such as the potential for modern slavery in our operations and supply chain. During the year we completed a comprehensive review to ensure we are identifying and mitigating modern slavery risks, an aspect which is not only essential to meet new legislative requirements, but also makes a positive contribution to the UN Sustainable Development Goals.
“As a local business with a global reach we recognise our responsibility to identify the risk of modern slavery in our supply chains, and take positive action to ensure it is eliminated, thereby positively impacting the global goals around decent work and economic growth,” said Mr du Plooy.
The 2019 report also marks the launch of Port Waratah’s Sustainable Development site, which provides an engaging experience for users. The site is structured around Port Waratah’s five key business drivers and allows users to explore details of our sustainability approach and performance, with the option to download corresponding sections of the report or read the report in full. Visit sustainability.pwcs.com.au for more.
Maintaining our reporting to international standards, Port Waratah’s 2019 report has again been prepared in accordance with the Global Reporting Initiative’s (GRI) Sustainability Reporting Guidelines, meeting the GRI Standards Core option.
While we may be celebrating the publishing of our 2019 report, we recognise that much of our focus and effort as a community is currently consumed by the local impact of the global crisis caused by the COVID-19 pandemic. Our business, as a component of the Hunter Valley coal chain, continues to operate, but it is far from business as usual. We are operating with a range of additional controls, consistent with Government guidance, aimed at ensuring the health and safety of our employees, contractors, their families and our community.
“Our commitment to the health and wellbeing of our people and community is the primary consideration as we adapt our operating practices and community interactions to deal with this challenge.”, said Mr du Plooy.
For more information please contact
Office: (02) 6239 7037
Mobile: 0419 233 989
Port Waratah Update on COVID-19
As the situation with the COVID-19 pandemic continues to evolve and change rapidly, Port Waratah’s approach is aimed at ensuring the health and wellbeing of our employees, contractors and visitors, while minimising potential disruption to the service we provide to our customers.
23 March 2020
Port Waratah is monitoring all communications from the Australian Government and the World Health Organisation on the guidelines and advice aimed at limiting the spread of COVID-19. We are using this information to guide our decision making on appropriate controls, including; restrictions on attendance at our sites; the suspension of our Tours Programme; the requirements for self-isolation applying to anyone who has arrived in Australia from an international destination or in close contact with a confirmed case; and social distancing in the workplace.
Vessel specific controls
Vessels berthing at Port Waratah are subject to maritime security protocols coordinated and enforced by the Australian Border Force. Given the circumstances in relation to COVID-19, additional measures have been in place since early January to mitigate the risk and are being adjusted and refined accordingly as the situation develops. The Port Authority of New South Wales is leading the implementation of controls around vessels entering the Port of Newcastle. Port Waratah employees and contractors who are required to interact with vessels have been provided with resources to reduce the need for direct interaction with vessel crews once they have been cleared to enter the Port.
Working through this together
During this challenging time, we are committed to supporting community-based organisations who provide essential services to our community’s most vulnerable people. We encourage community organisations to consider applying to our Community Investment and Partnerships Programme to enable them to provide support on the ground locally.
We acknowledge that this is a very challenging and unique situation, which will continue to change in the foreseeable future. However, Port Waratah is committed to working proactively to manage emerging risks with the health and wellbeing of our people and the community guiding our decision making.
For more information please contact
Office: (02) 6239 7037
Mobile: 0419 233 989
Penny Winn resigns as Port Waratah Chairperson
Penny Winn is stepping down as Chairperson and Non-Executive Director of Port Waratah Coal Services, effective 12 December 2019.
25 November 2019
The announcement comes as Ms. Winn has been appointed as an Independent Non-Executive Director of Coca-Cola Amatil, commencing 2 December.
Throughout her career, Ms. Winn has held numerous leadership and board level roles in retail, FMCG and logistics. Ms. Winn was appointed Port Waratah Chairperson in June 2015, and since that time has made significant and valuable contributions to the business.
In announcing Ms Winn’s resignation, Port Waratah CEO Hennie du Plooy acknowledged her positive influence and thanked her for her tenure.
“We are very proud to have had someone of Penny’s caliber and expertise on our Board for the last four years. We thank Penny for her commitment and the substantial contribution she has made to the ongoing improvements and future direction of our business, which will continue to be realised in the years to come.”
“Penny’s appointment to the Coca-Cola Amatil board recognises just how much her experience and leadership is valued within the executive community. We congratulate Penny and wish her all the very best in her new appointment” Mr. du Plooy said.
Office: (02) 6239 7037
Mobile: 0419 233 989
SafeWork NSW Excellence Award
Safety innovation honoured for unique solution to centuries old maritime practice
4 November 2019
Port Waratah Coal Services has been awarded the SafeWork NSW Excellence Award, for their innovative Marine Survey Trolley; delivering operational benefits while eliminating workplace risks.
The prestigious accolade was announced at the annual SafeWork NSW Awards ceremony, the state’s premier safety awards. The Excellence Award is selected from the pool of category winners, in which Port Waratah was named Winner, Safe by Design – Best Solution to High Risk Work Health and Safety Issue. This follows the Highly Commended Port Waratah received at the National Safety Awards of Excellence for Best Solution of a WHS Risk (Medium to Large Business).
“Continuously improving the way we work is integral to our safety performance, with the aim of working free from injury, illness and harm,” said the Chief Executive Officer of Port Waratah, Hennie du Plooy.
“Whilst we as a business are responsible for providing a safe site for employees, contractors and visitors, we are also committed to empowering our employees to make safer choices and encourage a shared responsibility for health and safety.”
The Marine Survey Trolley was developed in response to a potentially fatal risk for the marine surveyors when undertaking draught surveys on the vessels berthed at Port Waratah. Standard industry practice is for the marine surveyor to descend a rope ladder from the vessel and read the draught marks as close to the water line as possible. A practice that has been in place for over 200 years. This presents potential safety risks ranging from falling at heights to fatality due to the proximity to water, infrastructure and vessels.
A Port Waratah tradesperson identified the risk and, in response, developed a prototype. From there, stakeholders were engaged, and feedback was collected for employees to workshop ideas to arrive at the final design. The device, now in use by marine surveyors across the Port of Newcastle, was developed through an extensive consultation process with key stakeholders.
“The process to develop the Marine Survey Trolley speaks volumes of the ownership our people have over health and safety, and we extend the gratitude and praise to the employees at the center of this safety improvement,” Mr. du Plooy said.
The completely unique, industry-first device has been implemented at our sites since December 2018, with notable operational and safety benefits being realised during that time. Not only does it eliminate risk, but it is cost-effective, efficient and provides a more accurate draught reading.
We are pleased to be working collaboratively with other port users locally and across Australia to implement the device to provide a safer environment for marine surveyors across the industry.
For more information please contact
Office: (02) 6239 7037
Mobile: 0419 233 989
Port Waratah Shiploader Illumination
LIGHT IT UP PINK - SUPPORTING BREAST CANCER AWARENESS MONTH
27 September 2019
October, Australia’s Breast Cancer Awareness Month, puts the spotlight on breast cancer and highlights its impact on those affected by the disease in our community.
Last night, on the shoreline of Newcastle Harbour, Port Waratah Coal Services launched their 2019 Breast Cancer Awareness Initiative.
Upon dusk, two shiploaders at Port Waratah’s Carrington Terminal were illuminated pink and will remain on show every evening for the month of October. The shiploaders are perfectly placed to showcase the initiative which can be viewed from various vantage points around Newcastle Harbour, including Stockton, Kooragang Island, Carrington and the Honeysuckle entertainment precinct.
To co-incide with the launch of this year’s illumination project, a fundraising BBQ was held for Port Waratah employees and their families on the Stockton foreshore. Hennie du Plooy, Chief Executive Officer said, “To have over 50 people, employees and their families, attending our Light it Up Pink celebration shows that this is a cause close to the hearts of many. We are pleased to be able to support Hunter Breast Cancer Education and Support Network through this initiative.”
All of the funds raised from the BBQ, plus a donation from Port Waratah, were passed on to the Hunter Breast Cancer Education and Support Network. The donation will assist with ongoing delivery of the annual Hunter Breast Cancer Public Forum, a free forum for the women of our region, and their families, who are affected by breast cancer.
Photo Credit: Captain John Lynch
Media: for more information please contact Paul Chamberlin on 0419 233989
EPA Regulatory Action
Earlier this month, Port Waratah Coal Services received advice from the EPA of two penalty notices arising from incidents in late 2018.
In each case, the EPA noted that that Port Waratah self-reported these matters, took prompt action to minimise environmental impacts and has since implemented additional measures to avoid any potential reoccurrence of a similar nature.
Port Waratah takes full responsibility for its actions and is committed to improving our performance through investing in our people, systems and equipment. Specifically, in response to these incidents, improvements have included the installation of a separate water supply line and other engineering modifications, new risk assessment procedures and enhanced staff training.
Port Waratah takes our licence to operate and obligations to the community and environment seriously and respects the role Government regulation plays in protecting our Harbour. We apologise unreservedly for the incident and acknowledge that incidents of this nature are unacceptable.
Ph: 0407 340174